Company Description

Little Caliphs International Sdn Bhd is the franchisor of The Little Caliphs Program (TLCP), an Islamic-English-Creative preschool program. TLCP aims to help preschool children realize their best spiritual, cognitive, socio-emotional, and physical potential through proven creative methodologies. Unlike conventional programs, TLCP provides a meaningful foundation of Islam along with essential learning and living skills. Additionally, TLCP offers comprehensive standards and support for opening and running a successful kindergarten.

Job Description

Document Control

• Act as central document controller (DC) for the organization.
• Liaise with Document PICs from each department to ensure proper document creation, review, approval, and submission.
• Maintain the Document Master List and ensure updates are communicated across departments.
• Manage the full lifecycle of controlled documents (creation, approval, revision, distribution, archiving, disposal).
• Ensure obsolete documents are withdrawn and replaced with the latest approved versions.
• Provide guidance and training to departmental PICs on document control procedures.
• Maintain centralized electronic and hard-copy filing systems.

Compliance

• Ensure documents and records comply with ISO 9001:2015 requirements and company QMS.
• Support internal and external audits by coordinating with departmental PICs to provide records and evidence.
• Monitor compliance across departments through regular document checks.
• Track corrective and preventive actions (CAPA) and ensure timely closure, for QMS department and company-wide documents.
• Update policies, SOPs, and work instructions in line with changes in standards or regulations.
• Promote awareness of compliance and good documentation practices throughout the organization.

Key Performance Indicator

• Timeliness of document updates and distribution.
• Zero instances of obsolete documents in circulation.
• On-time submission of departmental documents via PICs.
• Audit readiness and nonconformity closure rate.
• Effectiveness of liaison between central DC and departmental PICs.

Qualifications

• Diploma/Bachelor’s Degree in Quality Management, Business Administration, or related field.
• Preferable 1 year experience in document control or quality compliance.
• Experience as a DC or working across multiple departments is an advantage.
• Familiarity with ISO 9001:2015 audits and certification process.
• Strong knowledge of ISO 9001:2015 requirements for documentation.
• Proficient in Microsoft Office and electronic document management systems.
• Strong coordination, follow-up, and organizational skills.
• Ability to guide and support departmental PICs on documentation compliance.
• Detail-oriented.
• Strong integrity in handling confidential information.
• Good interpersonal and communication skills.
• Ability to work independently and collaboratively with multiple stakeholders.
• Proactive and committed to continuous improvement.
• Preferable to have ISO 9001:2015 certification or ISO9001:2015 Internal Auditor certification.

Benefit

• Lunch provided
• Training is provided
• Achievement bonuses are awarded
• Salary increment and bonus provided based on KPI review.
• Medical claims (Medical claim)
• Panel clinics are provided.
• Annual leave, Sick leave, Maternity leave, Paternity leave, and Marriage leave are provided.
• Build a career with us.
• Happy working environment
• Emphasize the Baraqah culture in the workplace
• Opportunity to show the talents and skills to solve the problems and tasks that have been entrusted.